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We're here to help you navigate your digital journey. Whether you have a question about our services or need expert advice on your next project, our team is just an email or phone call away. Reach out today, and let’s make something amazing together!
Frequently Asked Questions
Got questions? We've got answers! Browse through our FAQs to find quick information on our services, processes, and how we can help transform your business. If you don't find what you're looking for, feel free to reach out directly—we're here to assist!
How do you charge for your services?
For recurring services, we typically invoice at the end of each month. For one-time projects, we require a portion of the fee upfront to commence work, with the balance due upon project completion. This structure ensures that we can allocate resources effectively while aligning with your project's milestones and outcomes.
What is your project management process?
Our project management process is built on a standard, proven methodology to ensure consistency and quality across all projects. We start with a clear briefing, followed by strategic planning, execution, and regular monitoring. This systematic approach allows us to maintain high standards and deliver successful outcomes for every client.
What is your policy on revisions?
Our revision policy is tailored for each project to meet specific client needs and project scopes. We discuss and agree upon the number of revisions and any associated terms upfront, ensuring clear expectations are set before we begin work. This approach allows us to provide flexibility and satisfaction tailored to each client’s requirements.
Who will I be working with on your team?
For each project, you'll be supported by a dedicated team of at least four specialists, including a project manager and other service experts. Depending on the project's scope and requirements, the team size can expand up to 20 members. This ensures that every aspect of your project is handled by professionals specialized in their respective fields.
What do you need from me to get started?
To initiate your project, we require a detailed brief outlining your goals and expectations, along with any essential marketing assets of your company. These assets might include logos, brand guidelines, and any relevant digital files that will help us align our efforts with your company's identity and objectives.
Do you guarantee marketing results?
While we do not guarantee specific outcomes, we assure you that all work is executed to the highest standards of quality, which typically leads to successful results. Our commitment to excellence and proven methodologies positions your project to achieve its objectives with a high likelihood of success.
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Step into our creative space in the heart of Tbilisi! Join us for a coffee and a chat about how we can help bring your projects to life.
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